Rant: Customer Service is Dead: Episode #2

Rant: Customer Service is Dead: Episode #2

I’m frustrated at the lack of customer service across the board these days and believe that customer service is dead.  I posted a few weeks ago about Brighthouse and today I’m posting about another business.  I’m many groups on FB and this appeared...
Rant: Bright House Networks:  Same Bad Customer Service

Rant: Bright House Networks: Same Bad Customer Service

I have lived in Orlando for many years and moved around the city several times.  For many years, Bright House was the only provider of cable and internet service so I have had my fair share of dealing with unreliable service and bad customer service.  The last time I...