Rave:  Scottish Remodel & Repair

Rave: Scottish Remodel & Repair

I spent months trying to find someone to install a french drain and after my disastrous experience with Chris Coleman from Landscape & Design by Chris, I asked around and Doug Simpson from Scottish Remodel & Repair came to my rescue.  I gave him a call and...
Rant:  Landscape and Design by Chris

Rant: Landscape and Design by Chris

I called several companies to install a french drain.  Three companies actually returned my call and showed up to quote the job, and two companies actually gave me a quote.  Landscape and Design by Chris was recommended to me by a friend’s landscaper who said he...
Rave: Five Reasons to Love Starbucks

Rave: Five Reasons to Love Starbucks

If you follow me on social media or read my blog, you know that I love Starbucks but you might not know why so I am am going to give you 5 reasons why I love Starbucks: Customer Service:  The #1 reason I love Starbucks is their customer service.  The last week of...
Rant: Customer Service is Dead: Episode #2

Rant: Customer Service is Dead: Episode #2

I’m frustrated at the lack of customer service across the board these days and believe that customer service is dead.  I posted a few weeks ago about Brighthouse and today I’m posting about another business.  I’m many groups on FB and this appeared...
Rant: Bright House Networks:  Same Bad Customer Service

Rant: Bright House Networks: Same Bad Customer Service

I have lived in Orlando for many years and moved around the city several times.  For many years, Bright House was the only provider of cable and internet service so I have had my fair share of dealing with unreliable service and bad customer service.  The last time I...