by Jennifer Graddy | Sep 1, 2016 | Rants & Raves, Home Repair
I spent months trying to find someone to install a french drain and after my disastrous experience with Chris Coleman from Landscape & Design by Chris, I asked around and Doug Simpson from Scottish Remodel & Repair came to my rescue. I gave him a call and...
by Jennifer Graddy | Sep 1, 2016 | Rants & Raves, Home Repair
I called several companies to install a french drain. Three companies actually returned my call and showed up to quote the job, and two companies actually gave me a quote. Landscape and Design by Chris was recommended to me by a friend’s landscaper who said he...
by Jennifer Graddy | Sep 9, 2015 | Business, Food & Drink, Food & Drink, Rants & Raves
If you follow me on social media or read my blog, you know that I love Starbucks but you might not know why so I am am going to give you 5 reasons why I love Starbucks: Customer Service: The #1 reason I love Starbucks is their customer service. The last week of...
by Jennifer Graddy | Aug 26, 2015 | Bad Customer Service, How Not to Do Business, Misc, Rants & Raves
I’m frustrated at the lack of customer service across the board these days and believe that customer service is dead. I posted a few weeks ago about Brighthouse and today I’m posting about another business. I’m many groups on FB and this appeared...
by Jennifer Graddy | Jul 9, 2015 | Business, Misc, Rants & Raves
I have lived in Orlando for many years and moved around the city several times. For many years, Bright House was the only provider of cable and internet service so I have had my fair share of dealing with unreliable service and bad customer service. The last time I...